Privacy Policy

Introduction

Air Force One Heating & Cooling ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us, including via SMS text messaging.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you:

• Request an estimate or consultation
• Fill out a contact form
• Call or email us
• Sign up for SMS text message communications
• Enter into a service contract with us

This information may include:

• Name
• Phone number (including mobile phone number)
• Email address
• Property address
• Project details and descriptions
• Payment information (for contracted services)

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers

We collect this information using cookies, web beacons, and similar tracking technologies.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and estimate requests
• Provide HVAC services
• Communicate with you about your project
• Send appointment reminders and service updates
• Send promotional messages (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraud and unauthorized activity

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with third-party vendors who perform services on our behalf, such as:

• Website hosting
• Payment processing
• Email and SMS delivery services
• Analytics providers

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to opt out of SMS text messages

To exercise any of these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Last Updated" date. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.